• DrBill360 · CIWLEARNING

      Skills that hold up when the work gets real.

      Practitioner courses in coaching, governed AI work, and capability alignment — built from live operations, assessed on work you actually do, and carrying a verifiable certificate that does not expire. Every course is taught by someone still doing the job.

      Start free See all courses

      Coaching · Core

      Coaching for Personal & Professional Growth

      Four proven models — GROW, CLEAR, OSKAR, and New-Hire Integration — practiced against real scenarios, with feedback on every assignment. Modules 1–4 and the Core certificate.

      12–17 hours · about 5 weeks at 3 hrs/week

      $100

      Open the course

      Coaching · Executive

      Executive Extension

      Everything in Core, plus Module 5 on strategic impact and return on investment — for anyone who has to justify a coaching program to someone holding a budget.

      15–21 hours · includes everything in Core

      $125

      Open the extension

      Free · No card needed

      Try Module 1 first

      Create an account, open the coaching course, and enter the key TRIAL-2UMM-8ZU3-CNBG for free access to the Module 1 sampler. Work through it and decide for yourself.

      2–3 hours · Module 1 only

      Create an account

      AI Operator · Core

      AI Operator

      The first four of ten operating disciplines — Scope, Context, Approval, and Warrant. Strategic Alignment follows in the Strategic Track; Design, Environment, Execution, Evaluation and Value in Operations. Drawn from a live multi-agent operation, including the failures. Sixteen assignments assessed against a rubric, with feedback on every one.

      16–22 hours · about 6 weeks at 3 hrs/week

      $100

      Open the course

      AI Operator · Strategic

      Strategic Track

      Core gets the workflow running. Strategic Track is how you prove it was worth doing — to someone holding a budget. Write the business case, pick measures nobody can quietly game, and state up front what result would prove you wrong. Seven assignments, including one that asks you to argue against your own instructor.

      26–37 hours · includes everything in Core

      $125

      Open the track

      AI Operator · Operations

      AI Operator — Operations

      Five modules for running human–agent work as an accountable operation: design the operating system, secure the environment, coordinate execution, test and control performance, and deliver value with evidence. The final credential is earned through a performance capstone, not attendance.

      33–50 hours · Strategic Track completion is the prerequisite

      $165

      Open Operations

      The Alignment Ladder

      Three clinics, each answering a different question: what you bring, what your role demands, and where the organization loses coordination. Each one ends with a plan you could be held to — and a re-measure ninety days later that says whether anything actually moved.

      Not sure which one is yours? Start with The Alignment Ladder — a free introduction: how the matrix works, a complete sample Alignment Report to read, and three questions that tell you which clinic you are actually looking for. Free, and it asks nothing of you but an account.

      Alignment Ladder · Tier 1

      Personal Capability Alignment Clinic

      Score yourself against the SMAC matrix, receive a personalized Alignment Report, and leave with a 30/60/90 plan you could actually be held to. At day 90 you re-score the same matrix and get a Movement Report — what moved, what held, and what went backwards, read against your own words at both points.

      9–13 hours · self-paced · re-measure included

      $345

      Enroll — $345

      Alignment Ladder · Tier 2

      Professional Capability Alignment Clinic

      Build your professional SMAC matrix, receive a personalized Alignment Packet, and leave with a 30/60/90 plan and an operating rhythm you can hold. Personal clarity comes first — this clinic is about the capability you bring to a role.

      10–14 hours · self-paced · re-measure included

      $345

      Enroll — $345

      Alignment Ladder · Tier 3

      Organizational Impact Alignment Clinic

      Diagnose enterprise alignment, surface the seams where coordination breaks down, and build a strategic plan with named owners and a leadership cadence. At this level misalignment is rarely individual performance — it is unclear decision authority, informal governance, and unexamined dependencies across functions.

      18–24 hours · self-paced · a two-day clinic, not a one-day one

      $345 per seat · 5-seat minimum

      Buy seats for your team

      Start free

      The Alignment Ladder — a free introduction

      Read how the matrix works, read a complete sample Alignment Report, end to end, and work out which of the three clinics answers your question. No payment and no sales page — if none of them is right for you, it says so.

      About 20 minutes · an account is all it costs

      Free

      Start with the free introduction

      Each clinic includes its named Alignment Report or Packet and the 90-day Movement Report. A private 30-minute debrief with Dr. Hamilton is optional and available separately for $62.50.

      Find the next constraint in your learning system

      This four-minute diagnostic examines whether your organization merely delivers learning or connects it to behavior, business results, and tested governance. Sixteen questions cover strategic alignment, evaluation, learning design, AI governance, and organizational capacity.

      You receive a score across five cumulative stages, an explanation of what your current stage means, and the highest-leverage next step. This is not a test of you or a generic maturity badge. It is a self-reported baseline designed to reveal what your system can currently demonstrate and what still depends on assumption.

      Anonymous. No account required. Add an email only if you want your private results sent to you.

      Take the four-minute diagnostic

Available courses

AI Operator — Operations

Enrolment on payment
Dark green and gold Field Notes AI Operations brand plate showing a six-agent constellation
AI Operator — Operations turns governed AI work into an accountable operating capability.

AI Operator — Operations is the third stage of the AI Operator program, for people who must run human–agent work as an accountable operation: design it, secure where it runs, coordinate it, prove it works, and decide whether it should continue. Strategic Track completion is the prerequisite.

Five modules, one operating sequence: Design → Enable → Execute → Control → Deliver.

  • Module 6 · Design the human–agent operating system: mission, roles, authority, PEAR readiness, and when an operation may responsibly begin.
  • Module 7 · Enable: build and secure the work environment. Where work runs, under whose identity, what each actor may do, and how revocation is proved. Includes guided labs in a browser terminal, with nothing to install.
  • Module 8 · Execute: turn prompts into executable briefs, coordinate multiple agents through one shared record, and calculate span of control.
  • Module 9 · Control: operational tests, risk-tiered supervision, regression controls, and incident records.
  • Module 10 · Deliver: value-stream evidence, sponsor packs, transfer, and an honest ending: institutionalize, continue by exception, replace, or shut down.

Each module has a teaching book, three graded applications with rubrics, a discussion, a journal entry that builds on the last, and a knowledge check. The course ends in a capstone on institutionalization and transfer.

Aligned to O*NET-SOC 15-1299.09 — Information Technology Project Managers.

About 33–50 hours of assessed work. Price: $165.

Refund and Cancellation Policy

The Alignment Ladder — a free introduction

What the Capability Alignment Clinics do, what you receive, and which of the three fits you. Free, and nothing here asks you to buy anything.

Creating an account gives you access to this introduction, including a complete sample Alignment Report. I will email you occasionally about the clinics, and you can unsubscribe from any of those emails in one click. Your details are never sold or passed to anyone. Nothing you write in this course is read by another participant, and nothing here is graded. Privacy policy.

Organizational Impact Alignment Clinic

The Organizational Impact Alignment Clinic, delivered online. Diagnose enterprise alignment, surface the seams where coordination breaks down, and build a strategic plan with named owners and a leadership cadence.

$345 per cohort seat · five-seat minimum ($1,725). Your confidential individual Alignment Report and 90-day Movement Report are included; qualifying cohorts also receive an aggregate group report and group briefing. An optional individual 30-minute debrief with Dr. Hamilton is available separately for $62.50.

Tier 3 of the Alignment Ladder. At this level misalignment is rarely individual performance — it is unclear decision authority, informal governance, and unexamined dependencies across functions.

Refund and Cancellation Policy

Professional Capability Alignment Clinic

Enrolment on payment

The Professional Capability Alignment Clinic, delivered online. Build your professional SMAC matrix, receive a personalized Alignment Packet, and leave with a 30/60/90 plan and an operating rhythm you can hold.

10–14 hours of assessed work, self-paced. Your personalized Alignment Packet and 90-day Movement Report are included in the course price. An optional private 30-minute debrief with Dr. Hamilton is available separately for $62.50.

Tier 2 of the Alignment Ladder. Personal clarity comes first; this clinic is about the capability you bring to a role.

Refund and Cancellation Policy

Personal Capability Alignment Clinic

Enrolment on payment

The Personal Capability Alignment Clinic, delivered online. Complete the SMAC matrix, receive a personalized Alignment Report, and leave with a 30/60/90 plan you could actually be held to.

9–13 hours of assessed work, self-paced. Your personalized Alignment Report and 90-day Movement Report are included in the course price. An optional private 30-minute debrief with Dr. Hamilton is available separately for $62.50.

Refund and Cancellation Policy

AI Operator — Strategic Track

Enrolment on payment

AI Operator — Strategic Track adds Module 5: Strategic Alignment — proving that the AI work you govern actually produced value, to the people who control budgets.

Core gets an AI workflow running under control. This is where you justify it. You write a business case for a real initiative, propose measures that cannot be quietly gamed, evaluate a tool your organization already uses and record why it was chosen, build a stakeholder alignment plan, and teach one colleague to operate what you built. One assignment asks you to argue against the instructor’s own position, and to state in advance what result would show the decision was wrong. Includes everything in the Core track.

Aligned to O*NET-SOC 15-1299.09 — Information Technology Project Managers.

26–37 hours of assessed work, including everything in the Core course.

Refund and Cancellation Policy

AI Operator

Enrolment on payment

AI Operator — direct AI work you can defend: bounded, briefed, checked, and still true after you walk away. Using AI is easy. Being accountable for what it does on your behalf is the skill.

Four operating disciplines, each turned into a working artifact you can use in your own organization:

  • Scope — decide what the work may touch, and what it may not.
  • Context — give the work what it needs to act competently.
  • Approval — decide what evidence is enough before anything is accepted.
  • Warrant — keep the authority to act from quietly expiring. An approval written three months ago may no longer mean anything. You learn to write records that state when they stop being true, and to test whether they would actually be enforced.

Aligned to O*NET-SOC 15-1299.09 — Information Technology Project Managers.

16–22 hours of assessed work — about 6 weeks at 3 hours a week.

Refund and Cancellation Policy

Coaching for Personal & Professional Growth — Executive Extension

Enrolment on payment

The Executive extension contains Module 5: Strategic Impact & ROI in Coaching. Executive learners also complete the Core course, which contains Modules 1–4 and the Core Summative Assessment.

15–21 hours of assessed work, including everything in the Core course.

Refund and Cancellation Policy

Coaching for Personal & Professional Growth

Enrolment on payment

Coaching for Personal & Professional Growth equips individuals, leaders, and teams with effective coaching strategies. Courses emphasize structured coaching methods (GROW, CLEAR, OSKAR), leadership enhancement, and personal transformation through interactive, scenario-based learning and practical application.

12–17 hours of assessed work — about 5 weeks at 3 hours a week.

Refund and Cancellation Policy